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Privacy Policy

At Woven Wellness, we are deeply committed to protecting your privacy and maintaining the confidentiality of all personal information shared with us. This Privacy Policy explains how your information is collected, used, and safeguarded when you interact with our website or services.

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1. Information We Collect
We may collect personal information including, but not limited to:

  • Full name

  • Email address

  • Phone number

  • Appointment preferences and booking details

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This information is collected when you fill out forms, schedule appointments, or communicate with us through the website.

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2. Purpose of Data Collection
Your information is collected and used solely for the following purposes:

  • Scheduling and managing counselling sessions

  • Communicating important updates regarding appointments

  • Responding to inquiries or support requests

  • Improving the quality of our services and user experience

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We do not use your information for unsolicited marketing or promotional activities.

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3. Confidentiality of Counselling Information
As a counselling practice, we adhere to strict ethical guidelines regarding confidentiality. Any personal or sensitive information shared during sessions is treated with the highest level of discretion.

Information may only be disclosed under the following circumstances:

  • When required by law

  • If there is a risk of harm to the client or others

  • With explicit client consent

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4. Payment Information
All payments made through our website are processed via secure third-party payment gateways. We do not store or have direct access to your financial details such as card numbers or UPI credentials.

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5. Data Security Measures
We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

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6. Use of Cookies and Analytics
Our website may use cookies and basic analytics tools to improve user experience and understand website usage patterns. These tools help us enhance functionality and performance.

You may choose to disable cookies through your browser settings at any time.

 

7. Third-Party Services
We may use third-party tools for scheduling, communication, and payment processing. These services operate under their own privacy policies, and we encourage users to review them independently.

 

8. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

 

9. Your Rights
You have the right to:

  • Request access to your personal information

  • Request corrections or updates

  • Request deletion of your data

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To exercise these rights, please contact us using the details below.

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10. Children's Privacy
Our services may include support for children; however, any personal data collected will be done with the consent and involvement of a parent or guardian.

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11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be reflected on this page with immediate effect.

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12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Email: wovenwellness13@gmail.com

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By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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